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Business Advice
5 min read

Why Businesses Need H.R.

The role of Human Resources has evolved into a multifaceted aspect of modern organisations which are crucial for the smooth running and continued success of a business. It is no longer merely confined to administrative duties but now plays a strategic role in shaping the dynamics of the workforce, creating and maintaining a positive and healthy working environment for everyone and focuses on driving business growth.
Written by
Joanna Clare
Content Manager
Published on
May 30, 2024

The role of Human Resources has evolved into a multifaceted aspect of modern organisations which are crucial for the smooth running and continued success of a business. It is no longer merely confined to administrative duties but now plays a strategic role in shaping the dynamics of the workforce, creating and maintaining a positive and healthy working environment for everyone and focuses on driving business growth. The HR departments hold key responsibilities and are of huge significance in many areas.

One of the primary responsibilities for an HR department is to attract the right talent and to retain that talent. This involves crafting detailed job descriptions, advertising current vacancies and managing the selection process of suitable candidates. They will usually become involved in the interviewing process, perform background checks prior to potential job offers and ensure that anyone who is employed by the company, aligns with the current culture and values and abides by the company’s policies and procedures. Effective and stringent recruitment processes are essential for maintaining a competent and motivated workforce.

HR also acts as a mediator when required between employees and the company which can include various issues such as managing employee complaints, resolving conflicts and ultimately promoting a harmonious working environment for all. By taking the initiative to address issues swiftly and fairly, it can help to maintain high morale amongst employees in addition to increased productivity, both of which are critical for success in any business.

A critical component of the ever changing business environment is the opportunity for continuous learning. HR is responsible for organising training programmes that will enhance employee’s skills and knowledge which not only helps in career development but also ensures that the workforce is fully equipped to meet the company’s strategic objectives.

Performance management is another crucial aspect for the busy HR as this involves setting performance standards, conducting appraisals and providing constructive feedback where appropriate. HR will work with managers to identify areas for improvement and then implement development plans. Effective performance management ensures that employees remain engaged and perform to the best of their ability.

The many employment laws and various regulations can be complex but it is another part of the HR’s role and helps to ensure compliance with laws related to discrimination, health and safety, data protection and much more. HR must stay on top of all legal amendments and be competent in implementing necessary policies while protecting the company from any legal issues.

HR oversees the payroll system and will be responsible for administering benefits such as pensions or health related benefits.

Maintaining a safe working environment is another responsibility for HR which can involve developing health and safety policies, conducting risk assessments and ensuring overall compliance with regulations.

HR is also responsible for enhancing and maintaining employee wellbeing which is vital in creating a positive and supportive working environment. This can be offered through a variety of channels including wellness programmes, recognition schemes and organising team activities. In addition to these, HR may be able to offer appropriate guidance and advice to employees on a variety of matters relating to physical or mental health.

As you can see, the role of HR in business is comprehensive and complex yet integral to business success. By effectively managing the workforce, HR helps create a resilient and dynamic workplace that is focused on growth.

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