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Mastering The Technique Of Phone Interviews

It is not unusual to have a phone interview. Many prospective employers may have a variety of different interviewing techniques such as a phone interview, a virtual interview or a face to face interview.
Written by
Joanna Clare
Content Manager
Published on
July 27, 2023

It is not unusual to have a phone interview. Many prospective employers may have a variety of different interviewing techniques such as a phone interview, a virtual interview or a face to face interview. The phone interview may form one part of the whole process or it could be the only interview although many employers would want to get the chance to meet you in person before offering a job.

So, before you have your phone interview, aim to research the company and familiarise yourself with any major news or developments as you may be asked questions on why you want to work there and what you know about the company. Also, it is equally as important to research information regarding the specific role for which you have applied.

Prepare your answers to questions that you anticipate you may be asked and practise your responses beforehand. As it is a phone interview, you can even write certain information down on paper to have it handy especially if you think you may feel somewhat nervous while talking, so you can use it to refer to during the interview conversation.

Additionally, have a copy of your CV with you so you can be ready to discuss its content with the interviewer. As this will help you to focus on what is being asked of you.

Have any notes that you have made which may include questions and have a pen and paper ready so you can write down any useful information the interviewer gives you such as starting dates or further contact details.

Practise your tone of voice as well as the clarity and pace. Most people have a ‘telephone voice’ and while it is not essential to speak other than you usually do, it is important to sound professional and interesting. Remain friendly and polite throughout the interview.

Pay close attention to what the interviewer is saying and if necessary, ask for clarification if you feel you have not quite understood the first time so that you can provide the interviewer with the relevant responses. Stay focused and do not be tempted to go off the topic the interviewer is talking about. Answer in clear and full sentences instead of a blunt yes or no.

Showcase your interest by expressing your enthusiasm for the job and for the company. Ask carefully thought out questions which will demonstrate your genuine interest in the job.

Ensure that the room you are in will be quiet and that you will not be disturbed during the interview. Sit on a comfortable chair and try to relax while at the same time staying professional. Conduct yourself as you would if you were sitting in front of the interviewer as he or she will be building up a mental image of you through your voice and your responses.

If using a mobile phone, charge the battery fully before the interview and turn all notifications off which will ensure that you will not get disturbed or distracted throughout the interview.

Have a drink of water which is easily accessible. If you are feeling nervous your throat may become dry so having a few sips of water while the interviewer is talking to you will help you stay calm and able to get your words out!

The key to a successful phone interview is careful preparation which can increase your chances of performing well, impressing the interviewer and being offered the job!

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