- Category
- Customer Service
- Education
- No formal requirements
- Experience
- No experience needed
We won’t put you in a box as a ‘receptionist’ or ‘food and beverage’ person. With us, you’ll become a champion multitasker – customer service, receptionist, concierge, barista, mixologist, problem solver and more. You will be a citizenM night ambassador, free to be yourself to do the best job you can. We believe in making work fun. If you’re having a great experience, so will our guests.
Your typical citizenM shift could include:
Making sure everyone gets a warm welcome as soon as they walk in;
Helping guests at the self check-in kiosks (we have no reception desk);
Cleaning, preparing and serving hot and cold breakfast and meals;
Brewing delicious coffee or mixing a signature cocktail;
Being a secret concierge to the city, answering guests’ questions about the best places to visit, eat, shop or party;
Maintaining the living room and cleaning canteenM, and arranging food displays for the following shift;
Helping our guests with any requests or demands regarding our facilities (you may even get some new tech skills);
Handling reservations in our property management system (PMS), including the daily the night audit;
Holding the keys to the castle; responsible for operations during the night shifts;
Taking care of our guests including in emergency situations.
