Senior Support Worker

We are looking for an outstanding, compassionate and experienced Senior Support Worker with a passion for delivering excellent care to join our team at Cygnet Paddocks in Widnes.

You’ll be working 42 hours per week, across days, nights and alternate weekends, making a positive difference to the lives of the people in our care.

This is a rewarding opportunity for candidates looking for Mental Health Support Worker jobs in Widnes, Support Worker jobs near Liverpool, or a specialist role supporting men with acquired brain injury, neurological conditions, complex mental health needs and behaviours that challenge.

About Cygnet Paddocks

Cygnet Paddocks is our specialist neuropsychiatric rehabilitation hospital for men, located in Widnes in the North West. The service provides a dedicated care pathway for men affected by acquired brain injury or neurological conditions, where behaviours that challenge may be the main barrier to recovery and rehabilitation.

The service supports the Level 1 Neuropsychiatric Rehabilitation Pathway for the North West, with a focus on adult males. Cygnet Paddocks has individually designed wards to support a clear and distinctive care and treatment pathway for people affected by acquired brain injury.

The in-house interdisciplinary team includes neuropsychiatry, psychology, occupational therapy, speech and language therapy, physiotherapy, nurses and support workers, all working together to keep the individual at the heart of their care and discharge planning.

Cygnet Paddocks is rated Good overall by the Care Quality Commission, with the Caring domain rated Outstanding.

A role for people with mental health experience

This role is ideal for someone who already has experience in a mental health, healthcare, care, rehabilitation or support setting.

You may have worked as a:

Senior Support Worker

Team Leader

Mental Health Support Worker

Support Worker

Healthcare Assistant

Rehabilitation Assistant

Brain Injury Support Worker

Complex Needs Support Worker

Care Assistant

Residential Support Worker

Recovery Worker

Hospital Support Worker

Experience supporting people with mental health needs, acquired brain injury, neurological conditions, challenging behaviours, physical health needs, safeguarding, personal care or emotional wellbeing would be highly valuable.

If you are calm under pressure, resilient, compassionate and confident working in a specialist care environment, this could be the next step in your career.

Shift Pattern

You’ll work a structured rota across days, nights and alternate weekends.

Your rota will include:

Week 1: Monday, Tuesday, Saturday and Sunday

Week 2: Wednesday, Thursday and Friday

Day shifts: 8:00am to 8:30pm

Night shifts: 8:00pm to 8:30am

This pattern gives you consistency, regular days off and the opportunity to build strong working relationships with colleagues and service users.

Your Day-to-Day

As a Senior Support Worker at Cygnet Paddocks, you’ll play a key role in supporting men through their recovery and rehabilitation journey and supporting management in the day-to-day running of the service.

Your responsibilities will include:

As a Senior Support Worker, you will:

Offer enhanced care with a flexible and person-centred approach to all individuals in our care

Support individuals to complete personal care activities while promoting dignity, choice and independence

Provide guidance and encouragement through physical and emotional support

Learn about individuals’ specific needs and provide support in the most appropriate way

Assist with medical and welfare needs and report concerns as required

Support individuals to manage their behaviour and work towards agreed goals

Support management in the day-to-day running of the service

Undertake supervisory and administrative responsibilities, including supporting and supervising support workers

Safeguard individuals and maintain a safe, clean and supportive environment for all

You are…

We are looking for people who are genuinely driven to make a difference.

An experienced Support Worker ready to step up to a new challenge

Experienced in a similar mental health, care, healthcare or support setting, ideally with at least 2 years’ experience

Genuinely driven to make a difference in people’s lives

Confident, assertive & ambitious for yourself, service users & the organisation

An excellent communicator & good team player

Sensitive & intuitive with the energy required to provide a trusting, stimulating & varied environment

Calm, resilient and able to respond positively in challenging situations

Able to empower & support service user independence

Energetic and motivated to provide a trusting, stimulating and varied environment

Passionate about empowering people and supporting independence

Committed to delivering safe, compassionate and person-centred care

Organised, committed & keen to develop your management & leadership skills

Why Cygnet? We'll offer you…

At Cygnet, our perks go way beyond pension schemes and professional development. We want you to feel supported both in and out of work.

£14.23 per hour, increasing to £14.48 per hour after 18 months

42 hours per week

A rewarding role with the opportunity for overtime

Regular coaching and appraisal

Expert supervision and peer support

Paid breaks

Employee discount savings

24-hour free GP helpline

Discounted gym membership

Blue Light Card discount

Free eye tests

On-site benefits, including free meals

Shopping, travel and leisure discounts

A range of healthcare and financial benefits

Excellent professional development opportunities

The chance to build a meaningful career in specialist mental health and neurorehabilitation care

Ready to Make a Difference?

If you care about making a difference, we want to talk to you.

Join Cygnet Paddocks in Widnes as a Support Worker and help men with acquired brain injury, neurological conditions and complex mental health needs progress through recovery and rehabilitation.

Apply now to start making a difference with Cygnet.