- Category
- Engineering
We are seeking a Technical Service Workshop Engineer to join our team. This role is responsible for delivering high-quality service activities on products supplied by Vantive, ensuring reliability, compliance, and customer satisfaction.
If you are interested please send your CV to simone.allen@vantive.com
Key Responsibilities
- Perform inspection, installation, servicing, and maintenance of products within the workshop
- Provide field service support when required
- Act as the Local Calibration Coordinator
- Build and maintain effective communication and collaboration with internal team members
- Establish and maintain strong relationships with customers and business contacts (where applicable)
- Ensure all activities are carried out in compliance with established procedures and within the quality management system framework
- Accurately document and report all service activities to maintain up-to-date service records
- Undertake additional duties and responsibilities as assigned by the Supervisor or Manager
- Comply with all Environmental Management System (EMS) requirements
Qualifications & Experience
- ONC/HNC in Electronics or equivalent qualification preferred (ideally in medical instrumentation or electromechanics), though not essential
- Previous experience in a similar role is advantageous but not required
Core Competencies
- Self-disciplined and able to work independently, while contributing effectively as part of a team
- Strong commitment to delivering high-quality service
- Customer-focused mindset
- High attention to detail in completing records and documentation accurately and on time
- Adherence to Health & Safety policies at all times
- Compliance with local quality management system requirements
Computer Skills
- Basic proficiency in Microsoft Office
Technical Knowledge
- Basic understanding of electronics
- Basic knowledge of ESD (Electrostatic Discharge) protection
Technical Skills
- Service and maintain hardware devices in line with defined KPIs
- Communicate effectively with customers or patients by phone when required
- Accurately document all service activities