- Category
- Admin & Office
- Education
- A-levels / College
- Experience
- 1+ years
IAG Volunteer – Deaf Progress Drop-in Service
Deaf Progress is looking for a friendly, motivated and compassionate Information, Advice and Guidance (IAG) Volunteer to support Deaf and disabled people through our community Drop-in Service.
This is a rewarding opportunity for someone who is passionate about helping others and would like to gain practical experience providing frontline information, advice and guidance within a disability-led organisation.
About the Role
As an IAG Volunteer, you will work alongside the Deaf Progress team to support people who attend our Drop-in Service. You will help individuals access information, understand their options and take positive steps towards employment, education, training and greater independence.
Key Responsibilities
* Welcome and support clients attending our Drop-in Service
* Provide information, advice and guidance on employment, education, training, benefits, housing and other support services
* Assist clients with CVs, job applications, cover letters and online forms
* Support clients with job searches and accessing employment opportunities
* Help individuals understand and access relevant services
* Signpost and refer clients to appropriate internal and external organisations
* Support clients to build confidence and develop their independence
* Maintain accurate and appropriate records where required
* Respect confidentiality and maintain professional boundaries at all times
* Work collaboratively with the Deaf Progress team to ensure clients receive appropriate support
Who We Are Looking For
This opportunity may be particularly suitable for:
* Students or graduates studying Careers Guidance, Human Resources, Education, Social Care, Community Development or a related subject
* People interested in gaining experience in employability, advice and community support
* Individuals who are patient, approachable and confident communicating with people from different backgrounds
* People who are passionate about empowering Deaf and disabled people
* BSL users or people interested in developing their BSL and Deaf awareness skills
* Anyone looking to gain meaningful experience within a disability-led organisation
Previous IAG experience is essential. We are particularly interested in people with the right attitude, good communication skills and a genuine commitment to supporting others.
What You Will Gain
Volunteering with Deaf Progress will give you valuable hands-on experience in information, advice and guidance, employability and community support. You will have the opportunity to develop your communication, problem-solving and client-support skills while making a meaningful difference to the lives of Deaf and disabled people.
Join Deaf Progress and use your skills, experience and enthusiasm to help remove barriers and create opportunities within our community.
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