Home Care Team Leader

Join Midlands Care Direct Ltd and Make a Difference

Midlands Care Direct is an established and growing care provider delivering high-quality, person-centred support accoss Leicester and Leicestershire. We are looking to recruit an experienced and motivated Team Leader to help develop and lead our domiciliary care service.

This is an exciting opportunity for an experienced care professional who is passionate about delivering outstanding care, supporting staff, and ensuring people remain safe, independent and well supported in their own homes.

About the Role

As a Team Leader, you will support the Registered Manager in the day-to-day operation of the home care service, ensuring that care is delivered safely, effectively, and in line with CQC Fundamental Standards and Leicestershire County Council contractual requirements.

You will provide leadership to care staff, oversee quality assurance, support service users and their families, and promote a culture of excellence and continuous improvement.

Key Responsibilities

Lead, motivate, and supervise a team of Care Support Workers.
Conduct spot checks, competency assessments, and staff observations.
Carry out service user assessments and reviews.
Develop and update person-centred care plans and risk assessments.
Ensure safe medication practices and complete medication audits.
Support the coordination of care visits and respond to changes in service user needs.
Investigate incidents, accidents, complaints, and safeguarding concerns.
Maintain accurate records using electronic care management systems.
Liaise with social workers, district nurses, GP's, occupational therapists, and other professionals.
Participate in the out-of-hours on-call rota.
Support recruitment, induction, mentoring, and supervision of staff.
Promote independence, dignity, choice, and person-centred care.

Essential Requirements

Minimum NVQ/QCF Level 3 Diploma in Health and Social Care (or equivalent)
Proven experience as a Team Leader Senior Carer, or Care Coordinator within a domiciliary care setting.
Good understanding of CQC regulations, safeguarding, the Mental Capacity Act, and person-centred care.
Experience conducting supervisions, spot checks, and competency assesments.
Strong communication, leadership, and organisational skills.
Ability to work under pressure and manage competing priorities.
Full UK driving license and access to a vehichle for work.
Flexibility to work occasional evenings, weekends, and participate in the on-call rota.
Enhanced DBS (or willingness to obtain one).

Desirable

Level 5 Diploma in Leadership and Management (or working towards it).
Experience with electronic care planning and rostering systems
Experience working with local authority commissioned services
Train-the-Trainer qualifications or specialist training in areas such as medication, moving and handling, or dementia care.

What We Offer

Competitive salary.
Mileage allowance.
Ongoing training and professional development.
Career progression opportunities.
Supportive and friendly management team.
Opportunity to play a key role in growing a new home care service.
Employee recognition and wellbeing initiatives.

About Midlands Care Direct Ltd

At Midlands Care Direct Ltd, we are committed to delivering compassionate, high-quality, person-centred care that enables people to live independently in their own homes. We value our staff and invest in their development, recognising that excellent care starts with an excellent team.

If you are an experienced domiciliary care professional looking for your next leadership opportunity, we would love to hear from you.

To apply: Please send your CV and a covering letter to info@midlandscaredirect.co.uk outlining your experience and suitability for the role.

Midlands Care Direct Ltd is an equal opportunities employer. All appointments are subject to satisfactory references, and Enhanced DBS check, and the right to work in the UK.