We are offering a five-week unpaid workplace placement

About Veolia

Veolia is a leading environmental services company working to protect the environment and create a more sustainable future. In the UK, we provide essential services covering waste management, recycling, water and energy.

Our work helps keep communities clean, reduce pollution, conserve natural resources and support the transition towards a greener future. We work with local authorities, businesses and communities to deliver services that make a real difference to people’s everyday lives.

At Veolia, we believe in giving people opportunities to develop their skills, gain experience and build a pathway into employment.

About the Placement

We are offering a five-week unpaid workplace placement for individuals looking to gain valuable work experience, develop new skills and improve their employment prospects.

Previous placements have led to employment opportunities, demonstrating how this experience can help individuals take their first steps towards a career.

Throughout the five weeks, you will receive training, guidance and support from our team. You will gain practical experience of working in an administrative and customer service environment while developing transferable skills that can be used in a wide range of future roles.

Who Can Apply?

This opportunity is open to everyone!

Whether you are looking for your first work experience, returning to employment after a break, changing careers or looking to develop new skills, we welcome your interest.

You do not need previous experience in administration or customer service. We are looking for individuals who are enthusiastic, willing to learn and committed to making the most of this opportunity.

What Will You Learn?

During your placement, you will have the opportunity to:

* Customer service: Respond to residents’ enquiries by telephone and email, helping to resolve queries professionally and efficiently.
* Administration: Use our Customer Relationship Management (CRM) system to log enquiries, raise jobs and update information accurately.
* Data analysis: Work alongside our data team to understand how data is collected, analysed and presented to support decision-making.
* Communication skills: Develop your confidence in communicating with residents and colleagues.
* IT and digital skills: Gain practical experience using workplace systems and handling information.
* Teamwork and problem-solving: Work with colleagues across different areas of the business and learn how teams collaborate to deliver services.
* Professional development: Improve your organisation, time management, attention to detail and confidence in a working environment.

What Will You Gain?

By the end of the five-week placement, you will have:

* Practical experience of working in an administrative role.
* An understanding of customer service and environmental services.
* Experience using business systems and working with data.
* Improved communication, IT and organisational skills.
* Greater confidence in a professional workplace.
* Transferable skills to support your search for employment.
* The opportunity to present your achievements and demonstrate what you have learned.
* A certificate recognising your achievements during the placement.

Building a Brighter Future

At Veolia, we recognise that gaining your first experience of the workplace can be challenging. This placement is designed to help bridge that gap by providing practical experience, training and support in a professional environment.

Whether you are looking to return to work, gain your first workplace experience or explore a career in administration and customer service, this opportunity will help you develop skills that employers value.

Previous placements have led to employment opportunities, and we hope this experience will help you take positive steps towards your own career goals.
Join us at Veolia, develop your potential and take the first step towards building your future!