- Category
- IT & Digital
- Education
- A-levels / College
- Experience
- 3+ years
We’re looking for a user experience researcher and designer. You’ll be someone who can plan and design research with users. You’ll be able to find out what people need when using police services.
You’ll be part of a team of content designers, service designers, communications, and developers.
This is an opportunity to work on:
services used by millions of people
content that supports people in the hardest moments of their life
making police service more accessible and inclusive
Key Responsibilities
Plan, recruit, and conduct user interviews, workshops, and testing
Analyse research data to identify user pain points, patterns and opportunities
Translate research findings into user flows, wireframes, and prototypes
Work in a multidisciplinary team
Take complex services and create clear user journeys
Use accessibility standards and best practice
Why join us?
Competitive salary with annual increments
Full-time or part-time shift patterns
28 days annual leave and 6 public holidays (increases with service)
Local government pension scheme for long-term security
Ongoing training to develop your skills
Opportunities for career progression and professional growth
Comprehensive wellbeing support and dynamic work environment
Exclusive discounts and savings through our rewards and benefits network
Every role in Police Scotland plays a part in Keeping People Safe.
This is an opportunity to join a national organisation serving communities across Scotland, where integrity, fairness and respect are at the heart of everything we do.
Police Scotland serves over 5 million people across Scotland’s cities, towns, rural and island communities.
Our 2030 vision is for safer communities, less crime, supported victims and a thriving workforce. We are committed to equality, human rights and building a workforce that reflects the communities we serve.
Currently Police Scotland have guidance in place that allows appropriate roles to be operated on an agile basis, should you have an interest in working more flexibly then we would encourage your application.
