IAG Volunteer (Information, Advice & Guidance) – Drop-In Service

We are looking for a passionate and approachable IAG Volunteer to support our Deaf community through our Drop-in Service.

This role is ideal for someone who wants to make a direct impact by providing information, advice, and guidance in a welcoming and supportive environment.

Key Responsibilities:

• Support Deaf clients attending the Drop-in Service with general enquiries

• Provide guidance on employment, training, benefits, housing, and education

• Assist with CV writing, job applications, and online forms

• Signpost individuals to appropriate internal and external services

• Maintain confidentiality and professional boundaries

Ideal for:

• Students or graduates in Careers Guidance, HR, Education, Social Care, or Community Work

• Individuals looking to gain hands-on experience in frontline community support

• Those passionate about empowering Deaf individuals

• BSL users (desirable)

This is a fantastic opportunity to gain practical experience while making a meaningful difference in the community.