- Category
- Admin & Office
- Education
- GCSEs
- Experience
- 1+ years
This role is available at each of our five locations: Leamington Spa, Warwick, Moreton Morrell, Rugby and Pershore.
Please visit our website and see the Job Descriptions linked to each site.
BACKGROUND TO THE POST
The Administrator will provide excellent administrative support to the Campus under management of the Line Manager.
The role is busy and demands very high standards in terms of the service provided to our customers, a proactive approach and a desire to deliver excellence.
DUTIES AND RESPONSIBILITIES
● Providing administrative support to the Campus Heads of School. This will include using a variety of IT software packages such as Google, Microsoft Word, Excel, Power BI and other in-house systems. To produce correspondence, documents, maintain records, spreadsheets and databases using WCG internal systems.
● Providing excellent customer service and support managing enquiries via telephone, email, letter and visits and dealing with these appropriately, escalating where necessary, or liaising with other internal functions.
● Maintaining accurate records, filing systems and document management.
● Will be required to assist and support administrative duties relating to applicant events, enrolments, admissions, teaching and assessments, student reviews, reports, surveys and awarding bodies tasks.
● Convening and minuting meetings
● Assisting students, parents, staff and visitors with enquiries.
In order to support during busy exam periods, you may be asked to undertake exam invigilator duties. The College will provide training.
The list of duties is not exhaustive but outlines the main features of the post at appointment and may vary as the job evolves without affecting the nature of the duties or the responsibility level.
OFFERS OF WORK
For the successful candidate a conditional offer of work will be made. Our offer of work will be conditional upon a number of mandatory pre-employment checks, to include but not limited to: DBS, Barred List check, right to work check, internet search, TRA check (academic posts).
Essential Criteria:
● GCSE grade A-C or equivalent qualification in Maths and English, or willingness to achieve
● Working knowledge of information technology such as e-mail, the internet and other software applications.
● Excellent administrative and organisational skills.
● Excellent communication skills, both verbal and written.
