Clinical Operational Lead

Job Summary
The Clinical Operational Lead is responsible for the operational leadership of the regional multidisciplinary clinical team, ensuring the delivery of safe, effective, and high-quality psychological services.

Working closely with the Clinical Director and the wider Operational Leadership Team, the successful candidate will lead and develop clinicians, oversee clinical governance and quality assurance, drive continuous improvement, and support the ongoing growth and success of our services.

Alongside maintaining a reduced clinical caseload, the postholder will provide visible leadership across the region, ensuring our clinicians are supported to deliver outstanding care while maintaining the highest standards of professional practice.

Key Responsibilities
• Providing clinical and operational leadership across the East Midlands, South & London Hub.
• Leading, coaching and developing a multidisciplinary team of clinicians.
• Supporting clinician wellbeing, performance, and professional development.
• Leading clinical governance activities including quality assurance, incident management, safeguarding, complaints, and clinical audit.
• Monitoring operational performance, capacity, and service delivery against agreed standards.
• Driving service improvement and embedding evidence-based practice across the region.
• Building strong relationships with colleagues, commissioners, and partner organisations.
• Supporting business growth and the mobilisation of new services.

a full job description is available on request

Qualifications and Skills

We're looking for an experienced and motivated clinician who demonstrates:

• Registration with equivalent professional body (HCPC, BACP, BABCP, UKCP, ACP)
• Doctorate in Clinical Psychology (or equivalent), or Recognised qualification in relevant discipline, or accredited by the British Psychological Society (BPS)
• Strong leadership and people management skills.
• A passion for developing others and building high-performing teams.
• Experience of clinical governance, quality assurance, and safeguarding.
• Excellent communication and relationship-building skills.
• Sound operational judgement and the ability to balance clinical and operational priorities.
• A commitment to continuous improvement and delivering exceptional outcomes for children, young people and families.
• A genuine desire to contribute to the future development of bMindful.

What We Offer
This role provides an excellent opportunity to influence the future direction of clinical services within bMindful.

You'll have the opportunity to:

• Shape the quality and consistency of clinical practice across the region.
• Develop and mentor talented clinicians.
• Lead service improvements and innovation.
• Work collaboratively with senior leaders to influence organisational development.
• Play a key role in delivering our vision of providing outstanding psychological services.

Other benefits include:
• Competitive salary
• Generous annual leave plus bank holidays
• Optimise Health Plan
• Company pension
• Onsite parking
• Employee assistance programme and wellbeing initiatives
• Employee referral scheme
• Paid travel expenses
• Indemnity Insurance reimbursement (Pro Rata)
• Blue Light Discount eligibility

About Us
bMindful Psychology is an award-winning mental health service provider, committed to delivering high-quality psychological support to children and young people who have experienced developmental and relational trauma.

Our vision is to create a warm, values-driven team united by a shared commitment to exceptional care. With a strong multidisciplinary ethos and culture of collaboration, we strive for clinical excellence that empowers children and young people to reach their full potential.

How to Apply
Apply using the link below and attach your most recent CV. For more information, call Caitlyn on 0161 510 0111 or email recruitment@bmindfulpsychology.co.uk.

Shortlisted candidates will be invited to attend an interview, where they will have the opportunity to discuss their leadership experience, approach to clinical governance and vision for leading the East Midlands, South & London Hub.

Equal Opportunity Statement

We are an equal opportunity employer. We value diversity and are committed to creating an inclusive environment where all employees feel supported and respected If you require any reasonable adjustments for an interview, please highlight this to Recruitment in advance.

As part of our safer recruitment procedure, successful candidates will be required to complete a compliance application form, undergo an enhanced DBS check (no cost) full references will be taken and employment gaps will be explored.