Purpose of Job: To contribute to the provision of quality services to meet the needs of service users living in their own tenancies, promoting self reliance and encouraging them to maintain and develop necessary skills to maximize their independence for living in the community within the context of identified Housing Support or Care at Home tasks. . Main Duties/Responsibilities: Guiding and actively supporting Tenants in Housing Support tasks while they re-learn or maintain skills necessary for remaining in their Tenancy. Supporting service users as Tenants in their daily living through identified ‘Care at Home’ tasks. Taking the lead in planning, monitoring and reviewing service delivery plans to meet individual needs and preferences, within budgetary and funding constraints. Overseeing and participating in the maintenance of accurate recording systems and reports (both manual and computerized) to meet agreed standards in line with administrative, regulatory and management purposes Complying with and having a sound working knowledge of necessary legislative requirements as laid down through the care standards and recognising the impact of following these standards on the overall provision of service. Developing one’s knowledge and practice continuously through participation in training and development activities. Communicating effectively with individuals according to agreed standards and procedures, accessing and updating records in keeping with guidelines. Helping to provide a safe and protective environment by complying with health, safety, and security procedures, including medication, and reporting accidents/incidents when appropriate. Carrying out any other tasks from time to time, provided they are reasonable and within the postholder’s capabilities. Have awareness and work within internal control systems in your area to facilitate improvement in the quality of service provided.