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Customer Service Advisors/Team Leaders

Company:
Viking
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Job Description:

You will provide the personal touch to our Ecommerce business, delivering a friendly, professional and high-quality service to our business customers. You will be responsible for taking inbound calls, resolving customer queries and identifying up- and cross-selling opportunities, as well as using your excellent written communication skills, to interact with customers through email and chat. You will identify their needs and effectively process all customer orders, and pre and after sales queries. You will enhance the customer experience by being prepared to go the extra mile, and in doing so, will develop customer loyalty and grow our long-term customer base.

Why work for
Viking
?
There are so many good things about working at Viking: salary, benefits, friendly colleagues, development opportunities, the list goes on. We are leading experts in workplace solutions, with a strong reputation for what we do. We supply to other UK businesses and are well placed for growth.
The
Leicester Careers Fair
will take place at
The City Rooms
from
10am - 2pm
.
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