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Account Support Executive

Company: LTD
South East
Exhibiting at:
Brighton Careers Fair
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Job Description:

Location: Office based, London, Are you a newly Graduate or graduating soon? Do you want to join the leisure & hospitality industry? Do you want to start your career in a global business that rewards hard work and talent, allows fast progression, and gives you the opportunity to be extremely successful professionally? Do you want to be part of a dynamic team? Are you a highly driven individual with a desire to grow with the business? If yes, then we want you!!

A fantastic opportunity has arisen for a graduate to join our busy department as Account Support Executive. You will use your experience, energy, and skills to ensure each guest receives high-quality service to enable the smooth and efficient running of the operation whilst maintaining internal and external communication to a five-star standard

Your Key Tasks & Responsibilities: Responding rapidly to web, email, and phone-based enquiries Forging good relationships with direct corporate accounts Experience of generating sales bookings Managing & converting enquiries into reservations Managing key accounts Dealing with complaints & communicating effectively with other departments and highlighting any problems that arise, working to find solutions Customer focussed & developing lasting relationships with new and existing corporate and leisure clients and apartment providers Flexible attitude to working outside of core job role when necessary

Your Skills & Experience: High degree of self-motivation & ability to work unsupervised, prioritising tasks with the ability to work under pressure and to tight deadlines. Passion for guest satisfaction & excellent service delivery including telephone manner, experience of CRM systems, good command of English, a positive attitude Flexible approach to work.

Job Types: Full-time, New-Grad, Permanent

Why work for LTD
Our mission at is to be the world’s best loved digital corporate housing and luxury alternate accommodation company. We do this by providing the largest choice of alternate accommodations - beautifully furnished boutique style apartments in every major city on the planet, using our award winning proprietary suite of technology and our best in class customer service / account management levels. It's no wonder we have achieved the highest NPS (Net Promoter Score) levels in leading global corporate travel programs powering our firm’s 50% annual growth for several years in a row. We have also recently launched TheSquare.AI, our new customisable booking platform designed to allow corporate clients to set up their global travel programme their own way. From offices in New York, London and New Delhi, we look after and house assignees from more than 500 corporate clients worldwide; these corporations range from a mix of S&P 500 to soon to go public tech companies.
Brighton Careers Fair
will take place at
The Old Ship Hotel
10am - 2pm
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