Colleagues working in our Credit Cards department are responsible for servicing card customer requests via inbound calls. In addition to your call handling responsibilities, you will be promoting our digital channels where customers have the ability to self-serve As a Tesco Bank Customer Service Representative, you’ll be at the forefront of our business and representing our brand. You will be interacting with customers to provide information in response to inquiries about products and services. You may also be required to handle and resolve customer complaints. With every call we take, we have a fresh chance to turn everyday money matters into an exceptional experience and to elevate our brand in the marketplace.