Hiring for: Customer Service Representative and Customer Accounts Co-ordinator
To provide accurate, timely and informative billing and metering administration and front facing customer service for our customers and clients. We have a philosophy of continually improving our people and processes to deliver better customers experiences.
Do you have a passion for helping people and the ability to provide a positive customer journey. If so we want to hear from you! A fantastic opportunity to join a company on a journey of growth with a focus on sustainability continuous improvement. At Switch2 we are passionate about helping our customers and communities live sustainable lives now and in the long term. We are trusted experts in the design, build, and operation of Heat and Energy networks. Through the innovative new solutions we build, and through the continuous optimisation of the networks we operate, we are instrumental in the delivery of the UK’s Climate change agenda. Switch2 is the market leader in the provision of bespoke energy metering, monitoring, and billing services to high energy users such as hospitals, factories, residential apartments, commercial properties, and industrial sites. Our client portfolio contains local authorities, universities, factories, housing associations, private landlords and utility energy suppliers. The company is now entering into an exciting new business sector and has already won over a dozen major contracts with large public sector property developers who now must consider renewable energy to obtain planning permission for new build projects.