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Mental Health Transport Assistant

Secure Care UK (SCUK)
South East
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Job Description:

A little about us: Secure Care UK is one of the country’s leaders of specialist patient transport for the NHS and wider healthcare sectors across the UK, nationwide. The team are responsible for the safe transportation, care, support and management of service users/patients diagnosed with mental health conditions when transporting them from one destination to another and who may display challenging behaviour. It is a demanding yet very rewarding service that we provide, and our Company culture is founded upon the drive and motivation of our people. We are growing rapidly and are looking for enthusiastic individuals that have a passion for providing excellence in Health Care and an interest in gaining experience in our niche sector. For the right individuals we will provide you with a comprehensive Induction Programme where full training will be provided. Purpose: Facilitate the safe transportation of service users detained under the Mental Health Act, maintaining a safe, caring, professional and efficient level of service at all times.

Reporting: To the Deputy Care Operations Manager (DCOM)

Roles & Responsibilities: • To provide a professional and caring service for all patients whilst in the care of Secure Care UK, ensuring that at all times patient safety remains paramount and that safe systems of work are adhered to • To support and transport vulnerable service users as part of a team • To be able to attend the office within one hour during on-call shifts (GH and Flexible contracts) • Ensure that health and safety guidelines are followed according to current policies and procedures • To ensure that appropriate Lifting and Handling techniques are applied as per training when moving patients under non-emergency conditions, using appropriate equipment or additional supports where necessary • In the event of an incident you may be required to administer first aid commensurate to your training, and / or provide social care in non-emergency situations • To ensure that the uniform is worn in accordance with the organisations work wear policy and must wear their ID badge at all times whilst on duty • To ensure that statutory regulations and organisational policies, procedures, codes of conduct and ethics are implemented and adhered to at all times. This will include but not limited to Data Protection, and accurate reporting of facts concerning accidents or incidents to control and hospital personnel in accordance with Secure Care UK Guidelines and the Company Incident Policy • To take part in staff development programmes, regular supervisions and annual performance development reviews and/or undertake further training if and when required • To work to the values of the organisation and display high standards of integrity and professionalism towards clients and colleagues, and to act at all times in a manner consistent with legislation, policy and procedures in respect of Equality and Diversity • To continuously develop and update own knowledge and skills within the job role and contribute to setting own work objectives, and to ensure up to date with company policies, procedures and staff handbook. • To undertake any other duties relevant to the post as may be assigned from time to time which are consistent with the post. Experience and Skills: • Valid Full UK Manual Driving License held for a minimum of 1 year (with no more than 3 points) • Maintain Enhanced DBS (paid for by company) • Excellent communication skills • Ability to remain calm under pressure • Able to work as part of a team • Excellent attention to detail In return, we offer: Full Training: Including Patient Care, Patient Transport, De-Escalation Techniques, Physical Intervention, Handcuff training, First Aid. Additional training also available. Salary: For Fulltime contracts: £22,146.20 per annum (overtime paid at £10.55 per hour)

For other contracts: £9.80 per hour for days and £10.80 per hour for nights and weekends (Enhanced pay of £1.20 extra per hour for work at a Mental Health ‘place of safety’ and for bed watch activities, supporting ward staff) Benefits: • Healthcare Cash Plan provided by Westfield Healthcare • Additional training and continued personal development opportunities • Refer a friend scheme Holidays: 28 days annual leave pro rata Working patterns and contracts available: For fulltime contracts: 4 on 4 off shift pattern, alternating between days and nights (worked between 6:30am-7:30pm and 7pm-7am) For Flexible contracts: No guaranteed hours, pick which shifts you work (worked between 6:30am-7:30pm and 7pm-7am), submit your availability to work one month in advance. For GH130 contracts: guaranteed a minimum of 130 hours per month, 4 on 4 off shift pattern, alternating between days and nights (worked between 6:30am-7:30pm and 7pm-7am) OR days only (worked 10am-10pm) Job Type: Permanent We are committed to the safer recruitment process; safeguarding and promoting the welfare of children, young people and adults at risk. Due to the nature of our business, any successful applicants will be required to complete Disclosure & Barring Service checks (paid for by company), and provide 5 years of work history, including two references.

Why work for
Secure Care UK (SCUK)
Secure Care UK are one of the country's leading mental health patient transport specialists, with a patient-first ethos. We provide some great benefits and opportunities to grow within the company.
Southampton Careers Fair
will take place at
St Mary's Stadium
10am - 2pm
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