Chat with us, powered by LiveChat
The UK Careers Fair logo
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
HOMEABOUTEVENTSNEWSJOBS
exhibit with usget a ticket
CONTACT US

Customer Sales Advisor

Company:
OutsideClinic
Region:
South West
Exhibiting at:
Swindon Careers Fair
This is some text inside of a div block.
Job Description:

Job Title: Customer Sales Advisor Reporting to: Head of Patient Contact Salary: Up to £21,000 per annum Hours: 37.5 hours per week between 8am-6pm & 1 in 3 Saturdays 9am-1pm. Qualifications: GCSE’s grade C or above in Maths and English Job Summary We're OutsideClinic - the UK's leading home-visiting optician and hearing specialist. We have provided at-home sight and hearing care for older people within their communities for over 30 years. We believe that clinically excellent eye and hearing care should be accessible and affordable for all. Our mission is to change people's lives by delivering excellent optometry and audiology services in the homes of people who can't get to the high street unaided. As a Customer Sales Advisor, you will be responsible for professionally dealing with calls to and from existing and new customers. Using knowledge and professionalism, you will be tasked with converting these calls into new hearing tests & eye tests for our hearing and optical teams to complete. Principle Accountabilities • Proactively contacting customers who have previously tested with us intending to rebook their routine sight and hearing appointments. • Ensuring company policies & procedures are adhered to at all times • Professionally deal with inbound calls from prospective customers, providing information and guidance on services that we offer. • Meeting and exceeding individual KPI's • Listening to customer requirements and updating internal systems to update records accurately. • Keeping abreast of market trends and industry standards, identifying new booking opportunities and leads About you This brand-new role would suit someone who enjoys the buzz of sales and has a caring side - passionate about helping the nation's elderly see and hear better and improving their overall quality of life. The successful candidate will be a strong communicator who can speak clearly and concisely to older adults who may be hard of hearing or not used to the telephone. We offer • Private medical insurance • Life assurance • A friendly environment with regular team days • Relaxed dress code • Comprehensive training • Career progression opportunities • Additional holidays with length of service • Contributory pension scheme matched up to 5% • Free sight and hearing test and discounted eyewear and hearing products • Three 'treat' holiday days granted for 100% attendance

Why work for
OutsideClinic
?
Working in our head office is like working with your friends every day. You are surrounded by great people who are always willing to help you out when needed. The roles within our head office are generally customer service based, looking after our customers over the phone and ensuring that all their needs are being met. We also support the professional staff that are out on the road visiting our customers, and together we deliver a quality service. We have several departments so we are bound to find the perfect fit for you, depending on your experience and skill set. What we offer: A generous salary, depending on experience Private medical insurance Life assurance A friendly environment with regular team days Relaxed dress code Comprehensive training Career progression opportunities Additional holidays with length of service Contributory pension scheme matched up to 5% Free sight and hearing test and discounted eyewear and hearing products
The
Swindon Careers Fair
will take place at
The County Ground
from
10am - 2pm
.
Share This Job

Related Jobs

Nursing and Admin & Clerical Bank Work
Portsmouth Careers Fair
Customer Solutions Associate
Leeds Careers Fair
Apprentice Quantity Surveyor
Manchester Careers Fair