The IT Service Desk Analyst is required to support the IT Service Desk Team Leader in providing an efficient, cost effective and customer focused IT Service Desk which provides a single point of contact for all users of IT through the logging and management of all incidents and service requests.
EQUANS empowers transitions for today and tomorrow
EQUANS is a market leader in the sector with 74,000 employees leveraging 200 years of expertise. With revenues of €12 billion, EQUANS is present in 17 countries - mostly across Europe, but also with significant interests in North America, Latin America and Australia. In the UK & Ireland, all of ENGIE’s activity in technical services & facilities management, energy efficiency and regeneration are now part of EQUANS. The new entity also includes specialist energy related capabilities: smart buildings, green mobility, district & embedded energy and decentralised renewables. EQUANS is an autonomous business within ENGIE Group – with its own dedicated management team and operating structure to help further accelerate growth and service performance. From homes to cities, hospitals to the heart of government, offices to industry - EQUANS supports its customers by mobilising its expertise to provide low-carbon energy solutions, offer cutting-edge technical and FM services and transformative regeneration in the UK & Ireland.