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Claims Handler

Davies Group Limited
Exhibiting at:
Bradford Careers Fair
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Job Description:

Full-Time, 37.5 hours per week (Monday-Friday) Davies are looking to recruit Claims Handler’s to join our Claims team in our Elland office. This role will be dealing mainly with Household Insurance claims but may also involve dealing with claims in other areas of the business when needed, including touring caravans, static caravans, park homes and lodges.

As a permanent employee, you will be offered an array of benefits, which include:
• Full training & support provided • No weekends (overtime is available if preferred)
• Hybrid working following completion of probation • Free parking / Discounted Bus Pass
• NEW discount platform offering cashback and discounts to thousands of retailers
• Kudos points (with 1st, 2nd & 3rd prizes up for grabs each month – including £100 gift voucher of your choice)
• Casual dress – “dress for your day”
• Wellbeing centre - Legal, financial and health advice
• Personal Development Programmes – salary reviews, progression opportunities, etc
• Vending machines, Free tea & coffee & canteen areas
• Access to paid qualifications including CILA and CII
• Cycle to Work scheme
• Free eye test vouchers This role is diverse and will place you at the heart of our customer journey and you will be the first point of contact in moments that matter to our clients.

What your day would look like:
• Interacting with a variety of people including customers, insurers, suppliers and colleagues around the country
• Ensuring the correct information gets to the right people, you’ll be confident in your written and verbal correspondence and checking policy cover • Reviewing and setting up new claims, appointing contractors and updating claims on internal systems
• Prioritising and reviewing diaries in a timely manner
• Issuing payments to policyholders and suppliers for settlements
• Contributing to team, division and wider business growth and development

What you’ll bring to the role:
• Your professional and amiable approach. You want to find solutions and help customers through their claims effectively
• You know your way around the computer and can use MS Word, Excel and Outlook with ease
• You can work with pace when called to whilst remaining effective, you enjoy the challenge
• You pride yourself on your customer care, empathy and attention to detail

Why work for
Davies Group Limited
Here at Davies, we value and encourage individuality, diversity, and representation. So, we like to inspire our team to be creative and help pioneer our solutions through innovative technology. One of the ways we encourage a culture of collaboration is through our Innovation lab that places the power of new ideas into the hands of our people. As a result, we have developed a range of technological solutions for our clients. Such as, an apple wallet card for policyholders to track their claim, speech analytics technology, and a new mental wellbeing programme for our employees globally. Here are some quotes from people who thrive at Davies: I’ve not felt happier in a job than at Davies. Everyone wants to work together, and I love how supportive everyone is. I love doing what I do, and it’s rewarding to get feedback from policyholders’ on how I helped them. I think Davies’ has so many opportunities, and I’m excited for what’s to come! - Eloise Fortune, Pet Claims Handler Davies is a company of opportunity, that helps you develop your skills to progress. Working with the team has helped me improve my communication, problem solving abilities, and build strong relationships to support my clients. - Luke Bates, FNOL Claims Handler
Bradford Careers Fair
will take place at
Midlands Hotel
10am - 2pm
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