Broker Support Administrator

The Opportunity Brilliant Group is growing and has an excellent opportunity for individuals looking to develop a career within the financial industry. The role requires supporting Mortgage Advisers, Management and Specialists in its Swansea Office. Allowing you to develop and expand your knowledge on the industry and grow with the company. The Role 1. Liaising between clients, lenders, brokers and other providers both on the phone and in writing 2. Using an online system for the business and lenders to carry out daily tasks and process work flows 3. Updating diary tasks for all workflow events 4. Answering inbound calls: a. Dealing with queries b. Provision of information c. Transferring through to the relevant team 5. Maintenance of case notes for each client and each case in relation to that client 6. Support others in the team to deliver the teams objectives 7. General administrative duties eg post, scanning 8. Support the business, the team and the management with any issues that may arise 9. Learn the skills and activities involved in supporting new initiatives 10. Maintaining any records and logs as required Support to all of the business as and when required including general support to the management team. This will include activities undertaken across any of our group companies. The above is not exhaustive and may vary in time. There are many avenues for progressing including possible opportunities of Mortgage Specialist roles or promotions within the Group. The candidate will need to show a keen interest in breaking into the industry at basic entry level and be able to work under instruction, highly self motivated and a strong team player.